CraveTouch.com

Privacy Policy

This Privacy Policy explains how CraveTouch LLC collects, uses, discloses, and protects your information in connection with its services. 1. Scope This section explains how CraveTouch LLC collects, uses, discloses, and protects information related to the Service. 1.1 Information We Collect • Account & contact: email, username, settings. • Payment metadata via processors (we don’t store full card numbers). • Usage & device: logs, IP, timestamps, approximate location from IP, browser/OS. • Content data: prompts, messages, feedback, images/audio requests or uploads when applicable. • Cookie/analytics data (see Cookies Policy). • Support communications you send to [email protected]. 1.2 How We Use Information • Operate and improve chat, image/audio features, and personalization. • Enforce tier gates, limits, fraud and abuse controls. • Process payments and subscriptions. • QA, debugging, analytics, and service development (often with de-identified data). • Communicate updates and support. • Comply with law. 1.3 Sharing We share data with service providers (hosting, model/image infrastructure, email, analytics, payments) under confidentiality and data-processing obligations; with authorities as required by law; and as needed to protect users or our rights. 1.4 International Transfers Your information may be processed in countries outside your own; we use appropriate safeguards where legally required. 1.5 Security We employ technical and organizational measures, but no method is 100% secure. Report concerns to [email protected]. 1.6 Retention We retain data as long as necessary to provide the Service and as required by law, then delete or de-identify it. You may request deletion, subject to legal/operational limits. 1.7 Your Rights Depending on your location, you may access, correct, delete, object, or port data. Contact [email protected]. 1.8 Children CraveTouch is for 18+ only. We do not knowingly collect data from minors; report suspected minor access to [email protected]. 2. Cookies Policy We use cookies and similar technologies (including local storage and pixels) for login and security, preferences, analytics/performance, and (where enabled) advertising measurement. You can manage consent via our banner and browser settings; disabling certain cookies may impair functionality. See our cookie list/controls on-site when available. Contact [email protected] with questions. 3. DMCA Policy If you believe content on CraveTouch infringes your copyright, email a DMCA notice to [email protected] including: (a) your signature; (b) work identified; (c) location/URL of allegedly infringing material; (d) good-faith statement of unauthorized use; and (e) statement under penalty of perjury of accuracy and authority. Counter-notices should include required DMCA elements; we may restore content unless a suit is filed within the statutory period. We may suspend or terminate repeat infringers. 4. Underage Policy (Zero Tolerance) CraveTouch is strictly 18+. We deploy age-gating and may apply additional verification where required. We prohibit any content depicting or appearing to depict minors. Attempts to generate or request such content result in removal and account termination, and may be reported to appropriate authorities (e.g., NCMEC). Report concerns to [email protected]. 5. 18 U.S.C. §2257 Exemption Statement CraveTouch provides AI-assisted experiences and curated AI-generated media. We do not produce or host depictions of real persons engaged in actual sexually explicit conduct; accordingly, the federal labeling and record-keeping requirements under 18 U.S.C. §2257 and 28 C.F.R. Part 75 do not apply to our AI-generated content. Questions: [email protected]. 6. Complaint Policy We aim to resolve issues promptly and professionally. To submit a complaint, email [email protected] with: (a) your name and email; (b) description, date/time, and relevant details; and (c) any screenshots. We acknowledge receipt, investigate, document the process, and respond—typically within seven (7) days. You may request escalation if dissatisfied with the outcome. We take fraud/chargeback abuse seriously and may block abusive behavior. 7. Content Removal Policy (Similarity to Real Persons) All media on CraveTouch is AI-generated or curated from AI-generated caches; any resemblance to actual persons is unintentional. If you believe content resembles you or another real person, email [email protected] with details. We may request verification and, upon validation, remove the content promptly while complying with applicable laws. 8. Safety, Moderation & Reporting We employ automated and human review to enforce the Policies (e.g., detecting blocked content and abuse). We may alter or block prompts, remove content, restrict features, suspend or terminate accounts, and notify authorities when appropriate (e.g., CSAM). Users are responsible for their actions and for complying with applicable laws and our Policies. 9. Payments, Renewal, Cancellations, and Refunds • Subscriptions renew automatically unless canceled in your settings; • Access continues to the end of the current period when you cancel; • Tokens/credits are not transferable and typically expire upon cancellation or refund; • Limited refund windows may apply; misuse, policy violations, or removed content generally do not qualify for refunds. Details appear at purchase and in your account settings. 10. Security, Retention & International Transfers (Summary) We use reasonable technical and organizational measures, retain data only as long as necessary (or legally required), and may process data in other countries subject to appropriate safeguards. Contact us to exercise your privacy rights or raise concerns. 11. Changes to These Policies We may update these Policies from time to time. Material changes will be reflected by updating the “Last Updated” date and, where appropriate, by notifying users on the site or via email. Continued use after updates take effect constitutes acceptance. 12. Contact CraveTouch LLC Support & Legal Notices: [email protected] (Please include your account email, a clear description of the issue, and relevant URLs or screenshots.)